Last Updated: May 1, 2013
EGL USA Gemological Laboratory (“EGL USA” or “we”) created this privacy statement in order to disclose our policies and practices regarding the gathering, use and dissemination of information through and for this website. Please take a moment to review the terms of this privacy statement. By using this website, you agree to accept the terms of our privacy statement. If you do not agree to the terms of our privacy statement, please do not use this website. Unless stated otherwise, this privacy statement applies only to information collected on this website and with respect to the services offered on this website and does not apply to information that we may collect by other means.
Information We May Collect
In order to access certain information, products, services or features contained on this website, you may be required to provide personal information such as your name, email address, mailing address and phone number. In addition, we will collect certain personal information if you send questions or comments to us via email. Likewise, if other users or third parties send us correspondence about your activities on our website, we may collect such information into a file specific to you. EGL USA may keep a log of inactive account information for an indefinite period of time, in EGL USA's sole discretion.
How We May Use Your Information
We will retain and use your personal information for several purposes. For example, we will use your personal information in connection with the performance of our services (including any customary follow-up or confirmation communications regarding transactions and the provision of your contact information to prospective purchasers and/or sellers of products offered for sale on this website) and/or responding to your questions and comments. We may also use personal information to ensure compliance with our policies and applicable law.
In addition, we may send you periodic communications by email or regular mail if you do not opt out of receiving them. For example, we may provide you with special offers or information on our products or services. If you wish to opt out of receiving communications from us at any time, we give users the following options for doing so:
- Where available, you may indicate that you do not want to receive such mailings at the time you provide your information to us on this website;
- You may opt-out at any time by sending an email to email@example.com with "unsubscribe" in the subject line; or
- You may opt-out by clicking on the unsubscribe link in our email newsletters or other email communications.
Please note that if you opt-out of receiving marketing and promotional offers from us by email, we may still contact you by email to provide the services you request, to respond to your inquiries and/or with other transactional correspondence.
Disclosure of Personal Information
We will not share your personal information (whether collected online or offline) with any third parties for their direct marketing purposes.
We may sometimes use other businesses to perform certain services for us, such as processing orders or payments, delivering our products, sending postal mail and providing marketing assistance and data analysis. We may provide personal information to those businesses when that information is necessary for them to complete a requested transaction or otherwise perform their duties.
EGL USA (or one of our affiliated entities) may buy other businesses or their assets or sell our business or assets. Customer information is generally one of the business assets involved in such transactions. Thus, in the event that EGL USA or one of its affiliated entities, or all of their respective assets, is acquired, customer information would be one of the transferred assets.
We reserve the right to disclose visitor information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may (whether intentionally or unintentionally) be causing injury to or interference with our rights or property, other visitors, or anyone else that could be harmed by such activities. This includes our right to exchange information with law enforcement or other organizations in order to protect against fraud and to reduce credit risk. We also reserve the right to disclose visitor information when we believe in good faith that the law requires it.
IP Addresses and Cookies
We automatically track certain information about users of our website. This information includes the URL from which you arrived at our website (whether this URL is on our website or not), which URL you next visit (whether this URL is on our website or not), what browser you are using, and your IP address (which is a number that's automatically assigned to your computer whenever you are surfing the web). Many websites automatically collect this information. We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you. We reserve the right to use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with this website's policies or to protect our service or customers, this website, or others.
Links to Other Websites
EGL USA’s website may contain links to other websites that take you outside this website. These outside websites are beyond our control. They may send their own cookies to visitors to collect data or solicit personal information. The privacy policies of these other websites may be significantly different from our privacy statement. We are not responsible for the privacy practices or content of these other websites and cannot guarantee the security of any of your personal information collected there.
From time to time, we may collect general, non-personal, statistical information about the use of this website, such as how many visitors visit a specific page on this website, how long they stay on that page, and which hyperlinks, if any, they “click” on. We collect this information through the use of technologies such as cookies and IP addresses, which are discussed in greater detail above. We collect this information in order to determine which areas of this website are most popular and to improve/enhance the visitor experience of our website. We may also group this and other information into aggregate visitor data in order to describe the use of this website to our existing or potential business partners, sponsors, advertisers or other third parties, or in response to a government request. This aggregate data will in no way personally identify you or any other visitors to this website.
Children Under 13
We do not knowingly collect information from children under the age of 13 on this website and this website is not directed to children. If you are under the age of 13, please do not provide any personal information to us.
Changes to These Terms
The terms of this privacy statement may change from time to time. We will notify you of any material changes to this privacy statement by posting a notice on the homepage of this website, for a reasonable period of time after such changes are made, that this privacy statement has been updated, and by changing the “Last Updated” date at the top of this privacy statement. We encourage you to check this page periodically for any changes. Your continued use of this website following the posting of changes to these terms will mean you accept those changes.
This website has security measures in place to protect the loss, misuse and alteration of the information under our control. If you register for certain of our services, you may be required to create an online account and choose a username and password that will protect your online account information. Access to your online account requires your password. We recommend that you do not disclose your username or password to any other person.
All of our databases are secured behind a firewall. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while EGL USA strives to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible or held liable for the theft, destruction, or inadvertent disclosure of your personal information.
Reviewing and Updating Your Information
You may review and update your account information by logging in to your account with your username and password at www.eglusa.com, if applicable, or by contacting us directly at the address set forth below.
If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact:
580 Fifth Avenue
New York, NY 10036
Tel: 212 730 7380
Fax: 212 730 7453